Privacy Policy

This Privacy Policy explains how Hylo AI collects, uses, and protects your information when you visit our website or opt in to receive SMS communications.


Information We Collect

  • Contact details such as name, email address, and phone number.
  • Assessment responses and service-related preferences.
  • Website usage data and analytics to improve our services.

How We Use Information

  • Deliver AI assessment results and service updates.
  • Send appointment reminders, follow-ups, and promotional offers.
  • Provide support and respond to inquiries.
  • Improve product experience, performance, and security.

SMS Messaging

When you opt in, you may receive SMS messages about AI assessment results, appointment reminders, follow-up insights, service updates, and promotional offers related to AI automation solutions.

  • Message and data rates may apply.
  • Message frequency varies.
  • Text STOP to opt out at any time.
  • Text HELP or email support@hyloai.com for support.

Non-Sharing of Mobile Information

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services (e.g., customer service) is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Contact

For questions or concerns about this Privacy Policy, email us at support@hyloai.com.